Returns Policy
- Equipment remains on hire, and therefore chargeable, until it is returned.
- It is the responsibility of the Hirer to return the equipment at the end of the Hire Term to the agreed location.
- Return instructions will be emailed to the Hirer and the equipment must be returned to the Owner on the last day of the Hire Period (or earlier by agreement).
- Any equipment returned late will incur a daily rental charge of £25 per item(with the first day taking effect the day after the original return date as stated in the order confirmation.)
- If equipment is not returned, the Owner reserves the right to take any and all necessary actions to locate, recover and regain possession of the equipment. This includes but is not limited to law enforcement and legal proceedings.
- Items returned early for any reason are not eligible for a refund for unused time.
- Local returns can be made on the last day of the Hire Period at a time convenient to both parties at the Owner’s premises.